Alias Lisa
- Total activity 16
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 4
Activity overview
Latest activity by Alias Lisa-
Alias Lisa created an article,
How do I verify my email address? Paste & Match Style
You will be prompted to verify your email address once you register your account. Here you will also have the option to resend the email verification, if you did not receive it. Should you not rece...
-
Alias Lisa created an article,
How do I verify my email address?
You will be prompted to verify your email address once you register your account. Here you will also have the option to resend the email verification, if you did not receive it. Should you not rece...
-
Alias Lisa created a post,
How do I get around the community?
You can use search to find answers. You can also browse topics and posts using views and filters. See Getting around the community.
-
Alias Lisa created a post,
I'd like a way for users to submit feature requests
You can add a topic like this one in your community. End users can add feature requests and describe their use cases. Other users can comment on the requests and vote for them. Product managers can...
-
Alias Lisa created a post,
What is the community?
The Help Centre community consists of posts and comments organised by topic. Posts might include tips, feature requests, or questions. Comments might include observations, clarifications, praise, o...
-
Alias Lisa created a post,
Which topics should I add to my community?
That depends. If you support several products, you might add a topic for each product. If you have one big product, you might add a topic for each major feature area or task. If you have different ...
-
Alias Lisa created a post,
Feature a post
Community Managers and moderators can get traction for certain posts by featuring them in a topic in your Help Centre community. Learn more
-
Alias Lisa created an article,
What are these sections and articles doing here?
This FAQ is a section in the General category of your help centre knowledge base. We created this category and a few common sections to help you get started with your Help Centre. The knowledge ba...
-
Alias Lisa created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Centre without leaving the ticket Insert links to relevant Help C...
-
Alias Lisa created an article,
How do I customise my Help Centre?
You can modify the look and feel of your Help Centre by changing colours and fonts. See Branding your Help Centre to learn how. You can also change the design of your Help Centre. If you're comfor...